Our client is a financial data company. Their Enterprise Data department is looking for Content Specialists to serve as the primary point of contact for the data-related needs of their customers. As a liaison between the customer, ED teams and other colleagues, you will maintain ownership of all client data content during the pre-sale and onboarding process. You should be an expert in assessing customer and application content needs, including feature sets, instrument universes and fields based on current and intended uses and marry those against the firm's extensive data offerings. Including both real time market data and reference data services.

You'll be collaborating across the organization to obtain clarification on data field behaviours and availability.  At times, you'll also instigate dialogue with internal and external business units in order to fill content gaps identified as a result of your analysis. You'll possess outstanding communication, analytical and organisational skills, facing off to clients as well as multiple internal groups with the overall intent of driving success for the Company and delivering world class service to our clients.

We'll trust you to:

•  Deeply partner with client data and technical stakeholders to fully understand their data content needs and use cases
•  Ensuring the client’s data requirements are available and working with the client on creative solutions, if gaps exist
•  Understanding the clients’ data distribution requirements and areas for growth, working closely with sales and technical account managers
•  Developing a deep understanding of Company’ data delivery mechanisms in order to demonstrate the most suitable for the needs of the client
•  Provide new client training on the Company's data model and client facing tools
•  Manage application content migrations for all of Company's Enterprise Products
•  Coordinate and interact with data origination teams and Product Managers to obtain clarification on field definition/behaviour and instrument availability
•  Ensure the shortest possible time to application go-live while maintaining high standards of work practices

You'll need to have:

•  Experience working with financial market data
•  Familiarity with different security/instrument identifiers and their applicability across different asset classes
•  Good understanding of financial instruments across different asset classes: equities, fixed income, commodities, mortgages, and derivatives.
•  Familiarity with functions at both buyside and sellside organizations, understanding the different market players and their data/application needs
•  High level proficiency in Microsoft Office Products (specifically Excel)
•  Great customer service, communication, and presentation skills, preferably having had a client facing role
•  Analytical, with great organization and strong problem-solving skills

We’d love to see:

•  Familiarity with the main OMS, PMS, TMS, and Risk systems
•  Working proficiency with a programming language, ideally Python
•  Up to date industry knowledge on data trends
• Previous knowledge and understanding of Enterprise data products is advantageous

3 days in the office, 2 days WFH